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Pharma Suite

Comprehensive and unified CMS-compliant software platform to handle

  • Chargebacks
  • EDI
  • Contract admin
  • Commercial rebates and admin fees
  • Government Pricing and reporting
  • Medicaid and Supplemental state invoices
  • Medicare Coverage Gap invoices
  • Tricare invoices
  • Account Receivable Analysis
  • Texas Pricing submissions
  • Gross-To-Net Profitability Analysis

Managed Services

Relasoft offers pharma manufacturers the following processing services :

  • Chargebacks
  • Managing Classes of Trade for direct and indirect customers
  • Government Pricing and reporting
  • Processing Medicaid and Supplemental State invoices
  • Drug Price Transparency Reporting
  • Purchase Order Processing
  • EDI

Systems Integration

Many companies have unique business requirements. When these requirements are not addressed, users often need to spend significant time on semi-manual operations, with a high risk of human errors.

The goal of Relasoft is to make all business processing accurate, efficient, and compliant. That’s why we develop custom tools for our users in need.

After implementing numerous integrations over time, Relasoft has gained great expertise and can now deliver new solutions in a timely and cost-effective manner.


We believe that software must be a perfect match for our customers’ business models. Our ultimate goal is the utmost efficiency and convenience of our users.


Since its founding in 1996, Relasoft has delivered tens of applications to clients of many industries and of different sizes.

We may already have the solution that you are looking for. Call us at (416) 783-1027 now to find out!

Email us:    727-306-1868    Relasoft Solutions Inc. 81 Glen Park Avenue, Toronto. ON, M6B2C3

Pharmaceutical Chargeback Software and Processing

Pharmaceutical chargeback is the difference between the Wholesaler Acquisition Cost (WAC), which is the price at which wholesaler purchased the drugs, and the contract price, offered to the buyer of the product.

Chargeback processing has to address several issues. The first one is to ensure that the pricing submitted on the chargeback claim is correct, the product purchaser is eligible to buy on the contract specified and all relevant terms specified in trade agreements are complied with. Another issue to address is to properly utilize chargebacks in government pricing calculations of Average Manufacturer Price (AMP), Best Price (for brand manufacturers), etc. Yet another issue is to calculate admin fees and rebates on indirect sales. And, finally, Gross-To-Net aspect of chargeback processing requires that contract pricing exceeds product costs at specified margin.

Chargeback claims submitted for sales on particular contracts – Public Health Services (PHS), Federal Supply Schedule (FSS) and wholesalers’ source contracts – need to address particular requirements. More complicated scenarios, like the one frequently happening at distributors, include chargebacks processing on products with the same National Drug Code (NDC-11) yet produced by different manufacturers.

Relasoft platform handles all aspects of chargeback claim processing: claims pricing, customer eligibility, compliance with trade agreements, communication with trading partners with chargeback responses and resubmissions, indirect sales data utilization in government pricing, rebate and Gross-To-Net systems and providing manufacturers with extensive reporting and dashboards.

Relasoft platform successfully handled chargebacks for about a thousand of products, with a transactional volume of over 1,000,000 chargeback lines per month, and proved to be the most efficient chargeback processing software on the market.

Manufacturers may choose to use the software platform in-house, or delegate processing services to Relasoft. Both scenario successfully cover all aspects of chargeback processing.

When Relasoft platform is used in house, we help manufacturers to integrate it with the manufacturer’s ERP, to ensure that users have at their disposal sufficient tools and are fully empowered to find and solve data issue themselves, without reaching out to ERP support.

For more details, please see


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